Healthcare institutions worldwide are under increased pressure to deliver greater value and increased efficiency while guaranteeing ever higher quality of care. At the same time, patients’ needs are becoming more complex, advances in technology are enabling and forcing delivery model reform, expectations of service excellence are increasing, and players are continuing to demand greater cost control. Health policy changes in many countries have created pressure that have heightened the need for a new kind of leader-one who can deliver effective and compassionate care in a cost-efficient and integrated manner. This module examines the organization, functions and roles of the healthcare system. Current healthcare delivery programs are also studied and contemporary problems analyzed.

5. Learning Outcomes

Upon completion of this module, students will be able to:

Knowledge and Understanding

·         Demonstrate an understanding of the Rwandan healthcare system, including its organization, structure, delivery modalities, performance, and terminology.

·         Relate and integrate the concepts of health and development, organization and management, economics, ethics, health needs, finance, and healthcare law to the healthcare environment.

·         Apply their knowledge of program planning and evaluation within healthcare organizations and the role of information systems in this process.

·         Identify and understand processes of continuous improvement and the barriers that exist to its success in a healthcare setting.

·         Identify major components and issues of healthcare law and policies as they apply to health care organizations.

Skills and Competences

·         Use theories of leadership and organizational behavior to define and implement management practices in healthcare settings.

·         Understand and apply appropriate analysis to ethical issues as they impact management and decision-making within healthcare organizations

Attitudes

• Pursue realistic ideas about how to implement their healthcare knowledge, skills and values in occupational pursuits in a variety of settings that will meet personal goals and societal needs